Book an appointment

You can have an appointment:

  • in person at the surgery
  • over the phone

You can see:

  • any doctor at the surgery, if they're available
  • the nursing team

Before you book

Check contact us to see our:

  • opening times
  • address
  • disabled access

Book an appointment

To book an appointment you can:

  • visit get help and advice online
  • go into the surgery
  • phone the surgery - please note that between 1pm and 2pm the phone line is only for medical emergencies

Check our contact details

Cancelling an appointment

If you cannot keep an appointment, let us know as soon as possible so that we can give it to someone else.

Or, please make sure we have your mobile number. We can send you a text reminder and if necessary you can cancel your appointment via this text.

At your appointment

Do

  • arrive on time

  • come alone if possible

  • wear a face mask

  • social distance at all times

Don’t

  • Do not arrive too early or too late for your appointment

  • Do not forget your face mask

  • Do not bring family or friends if not appropriate

Face coverings at the surgery

Important

When you come to the surgery you need to wear a face mask. Our team will wear PPE.

Telephone assessment is still the first contact we should have with patients, but we will arrange face to face appointments if needed.

Exemptions

Some may not be able to wear a face covering. For example:

  • children under the age of 11
  • people who cannot put on, wear or remove a face covering because of a physical or mental illness or impairment, or disability
  • where putting on, wearing or removing a face covering will cause you severe distress
  • someone who relies on lip reading, clear sound or facial expressions to communicate

If you are unable to wear a face mask please advise reception or the clinician you are speaking to. We will discuss and arrange a safe way to assess you.

We deal with many extremely clinically vulnerable patients including those undergoing chemotherapy and with low immune systems.  Helping to keep everyone safe at the surgery premises is a high priority.

When we are closed

Non-urgent advice: NHS 111 can help if you have an urgent medical problem and you’re not sure what to do:

  • go to 111.nhs.uk (for people aged 5 and over only)
  • call 111

NHS 111 is available 24 hours a day, 7 days a week.

Immediate action required: Call 999 in a medical emergency. This is when someone is seriously ill or injured and their life is at risk.

Medical emergencies can include: