Book an appointment
arrive on time
come alone if possible
wear a face mask
social distance at all times
Do not arrive too early or too late for your appointment
Do not forget your face mask
Do not bring family or friends if not appropriate
Face coverings at the surgery
When you come to the surgery you need to wear a face mask. Our team will wear PPE.
Telephone assessment is still the first contact we should have with patients, but we will arrange face to face appointments if needed.
Some may not be able to wear a face covering. For example:
- children under the age of 11
- people who cannot put on, wear or remove a face covering because of a physical or mental illness or impairment, or disability
- where putting on, wearing or removing a face covering will cause you severe distress
- someone who relies on lip reading, clear sound or facial expressions to communicate
If you are unable to wear a face mask please advise reception or the clinician you are speaking to. We will discuss and arrange a safe way to assess you.
We deal with many extremely clinically vulnerable patients including those undergoing chemotherapy and with low immune systems. Helping to keep everyone safe at the surgery premises is a high priority.
Non-urgent advice: NHS 111 can help if you have an urgent medical problem and you’re not sure what to do:
- go to 111.nhs.uk (for people aged 5 and over only)
- call 111
NHS 111 is available 24 hours a day, 7 days a week.