Privacy policy


We are committed to protecting your privacy.

We treat our users privacy as we would like our privacy to be treated when browsing the web. Any data we collect, or process, is done for legitimate reasons and carefully considered. We do not disclose any information to third parties, we do however use third parties to carry out analytical processing. These are mentioned in our cookies policy. Any personal information that users provide us with, cannot be seen by third parties.

If you have any questions or concerns which our policies do not address, please contact us.

What Information Do We Collect and Use?

There are sections in our website where we may ask you for your details to make contact with us. Any information you provide will remain our secured property. Under no circumstances will it be sold or rented to any third party. We may, however, use your contact information to send you any information you have specifically requested or any other information or news about our company and services.

Other than the data you choose to provide, we have a few select cookies which help improve the experience for our site visitors. If you haven't already, go and check them out in our cookie policy.

Contact Information

We may use your contact information for the following purposes:

  • To get in touch with people who express interest in contacting you by providing their contact information.
  • As part of the stated promotion or campaign in which you supplied your contact information for.
  • To help us manage our content to ensure it is relevant and appropriate to you.

General Practice Data for Planning and Research (GPDfPR)

NHS Digital has been collecting data from GPs through its trusted General Practice Extraction Service

This system is now being replaced with their new General Practice Data for Planning and Research (GPDPR) service, a broader general-purpose collection which will enable faster access to pseudonymised patient data for planners and researchers.

The data collection was due to begin on 1st July 2021 but will now be delayed to start on 1 September 2021.

The NHS needs data about the patients it treats in order to plan and deliver its services and to ensure that care and treatment provided is safe and effective. The General Practice Data for Planning and Research data collection will help the NHS to improve health and care services for everyone by collecting patient data that can be used to do this.

For example patient data can help the NHS to:

  • monitor the long-term safety and effectiveness of care
  • plan how to deliver better health and care services
  • prevent the spread of infectious diseases
  • identify new treatments and medicines through health research

GP practices already share patient data for these purposes, but this new data collection will be more efficient and effective.

This means that GPs can get on with looking after their patients, and NHS Digital can provide controlled access to patient data to the NHS and other organisations who need to use it, to improve health and care for everyone.

Opting out of NHS Digital collecting your data (Type 1 Opt-out)

If you do not want your identifiable patient data (personally identifiable data in the diagram above) to be shared outside of your GP practice for purposes except for your own care, you can register an opt-out with your GP practice. This is known as a Type 1 Opt-out.

Type 1 Opt-outs were introduced in 2013 for data sharing from GP practices, but may be discontinued in the future as a new opt-out has since been introduced to cover the broader health and care system, called the National Data Opt-out. If this happens people who have registered a Type 1 Opt-out will be informed.

NHS Digital will not collect any patient data for patients who have already registered a Type 1 Opt-out in line with current policy. If this changes patients who have registered a Type 1 Opt-out will be informed.

If you do not want your patient data shared with NHS Digital, you can register a Type 1 Opt-out with your GP practice. You can register a Type 1 Opt-out at any time. You can also change your mind at any time and withdraw a Type 1 Opt-out. If you have already registered a Type 1 Opt-out with your GP practice your data will not be shared with NHS Digital.

If you wish to register a Type 1 Opt-out with your GP practice before data sharing starts with NHS Digital, this should be done by returning the form to your GP practice to allow time for processing it.

Download opt-out form

If you have previously registered a Type 1 Opt-out and you would like to withdraw this, you can also use the form to do this.

You can send the form by post or email to your GP practice or contact us for a form to be sent out to you.

For more information please see the NHS Digital website.